Getting it to you.

We ship Pakistan-wide through vetted courier partners.

Lahore orders usually arrive faster than other cities. Delivery times depend on your city and the courier.

Estimated delivery: 2–5 working days, depending on city and courier availability.

Free delivery on orders of Rs. 1,000 and above. Delivery charges apply below Rs. 1,000. Standard delivery below the threshold is Rs. 200. The final payable amount is shown clearly at checkout before you confirm your order.

We accept Cash on Delivery only, across Pakistan: you pay the courier in cash when your parcel arrives, and there is no online payment. Please keep your phone reachable on the delivery day so the courier can complete the drop-off.

If a COD delivery is refused, left unanswered after repeated attempts, or returned to us as undeliverable, the order is cancelled. Repeated COD refusals may lead to COD being restricted on future orders.

If a product does not suit your skin, WhatsApp or email us within 14 days of delivery with your order number. Opened products are covered; you do not need to have finished or kept the seal.

Send the product back, with whatever is left in it, and we refund the product price. Return courier is paid by the customer, and delivery charges on the original order are not refunded. The guarantee covers one claim per customer per product.

Unopened products can also be returned within 14 days of delivery on the same terms.

If a product is defective, damaged in transit, or not what you ordered, WhatsApp or email us within 14 days with your order number, the product code, a photo of the seal and a clear photo of the item. In these cases we cover the return courier cost and will replace the item or refund you.

Approved refunds are processed within 7 business days after we receive the returned item.

Refunds are paid to a Pakistani bank account you nominate. Shipping fees are only refunded when the return is our fault (defect, damage or wrong item).